Table of Contents
Table of Contents for Keep the Family Baggage Out of the Family Business: Avoiding the Seven Deadly Sins That Destroy Family Businesses
Part I
What's Causing This Mess?
The Family System, the Business System, and the Accompanying Baggage
Part I begins by giving readers a general overview of family businesses and outlines common challenges families face when working together. Chapter 2 presents a central argument of the book—that the traits of a healthy, happy family are fundamentally at odds with those of an effective, successful business. It explains why families and businesses require different behaviors and illustrates the issues that arise when family values are imposed on business operations. This section also introduces the concept of “family baggage” and the book’s main theme: any dysfunctional family patterns will be recreated in the business, often with disastrous results. Chapter 3 explores why conflict in family businesses tends to be so intense and concludes with a questionnaire to help readers assess the health of their family business.
Chapter 1: Why You Need to Read This Book
Chapter 2: Systems and Baggage
Chapter 3: When Worlds Collide: The Family System Meets the Business System
Part II
We Have Seen the Enemy, and He Is Us:
The Seven Deadly Sins That Destroy Family Businesses
Part II presents seven syndromes—the “Seven Deadly Sins”—that emerge when family baggage disrupts the business. These unique syndromes are not discussed in any other book and represent a key contribution to the field of family business dynamics. Each chapter introduces one syndrome and its variations, with a summary table provided at the end of each chapter for quick reference.
Chapter 4: "It's the Same Old Song"
Chapter 5: "We're One Big, Happy Family"
Chapter 6: "They May Have Become Adults, but They'll Always Be My Children"
Chapter 7: "You're Not Loyal to This Family If You Insist on Being Selfish"
Chapter 8: Father Knows Best?
Chapter 9: "Maybe It Will Go Away If We Ignore It"
Chapter 10: "Tell Me About Your Childhood"
Part III
Succession: A Battleground unto Itself
Part III examines the emotional challenges family businesses face during succession. It offers practical solutions while reinforcing the book’s key themes—family systems, business systems, and family baggage. Unlike other succession guides that focus solely on tax and financial planning, this section addresses the psychological and relational aspects of leadership transition.
Chapter 11: Certain Problems Are Inherent to Succession
Chapter 12: The Baggage Returns in Time for Succession
Chapter 13: Evolutionary Versus Revolutionary Succession
Chapter 14: Successful Succession
Part IV
It Comes with the Territory: Other Problems Inherent in Family Businesses
Part IV addresses problems that arise specifically because the business is family-owned. It begins with challenges created by non-family members (e.g., long-tenured managers and employees), and continues with problems caused by intrusive family members and other baggage-related issues. The final chapter explores unique challenges faced by family businesses owned and operated by recent immigrants.
Chapter 15: They've Stayed Too Long at the Fair: Long-Tenured Managers and Employees
Chapter 16: Interlopers, Consorts, and Other Undesirable Meddlers
Chapter 17: Baggage du Jour
Chapter 18: The American Dream Versus the Family Nightmare
Part V
All Is Not Lost: Recommendations and Solutions
The final part offers practical strategies to strengthen family businesses. Chapter 19 identifies a key obstacle families face when seeking help and proposes a new approach. Chapter 20 introduces a new framework for evaluating people’s skills, while Chapter 21 offers guidance on developing those skills. Chapter 22 advises on selecting effective consultants, and Chapter 23 highlights additional resources available to family businesses. Chapter 24 discusses important legal documents, and the final chapter provides a concise summary of the book’s key lessons.

