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Table of Contents for "Keep the Family Baggage Out of the Family Business:  Avoiding the Seven Deadly Sins That Destroy Family Businesses"


What's Causing This Mess?

The Family System, the Business System, and the Accompanying Baggage

Chapter 1: Why You Need to Read This Book

Chapter 2: Systems and Baggage

Chapter 3: When Worlds Collide: The Family System Meets the Business System


We Have Seen the Enemy, and He Is Us:

The Seven Deadly Sins That Destroy Family Businesses

Part II presents a series of seven syndromes – the "Seven Deadly Sins" – that occur when the family's baggage is allowed to run rampant through their business. These syndromes are not presented in any other book – they are the unique contribution that this book makes to the knowledge of family businesses. Each chapter presents a separate syndrome and its variations. A summary table is presented at the end of each chapter as a quick reference tool.

Chapter 4: "It's the Same Old Song"

Chapter 5: "We're One Big, Happy Family"

This chapter presents a syndrome that occurs by failing to acknowledge that the business system requires different practices than the family system, illustrating the four most common manifestations. The first section presents the problems caused when a family insists upon assigning business roles according to birth order and sex. The second section illustrates the problems that are created by giving all family members equal rewards regardless of their contributions to the business’s success/failure. The third section discusses the phenomenon of maintaining family harmony by avoiding the discussion of difficult issues. The final section examines the practice of using third persons to transmit "confrontational" messages between family members.

Chapter 6: "They May Have Become Adults, but They'll Always Be My Children"

Chapter 7: "You're Not Loyal to This Family If You Insist on Being Selfish"

Chapter 8: Father Knows Best?

Chapter 9: "Maybe It Will Go Away If We Ignore It"

Chapter 10: "Tell Me About Your Childhood"


Succession: A Battleground unto Itself

Chapter 11: Certain Problems Are Inherent to Succession

Chapter 12: The Baggage Returns in Time for Succession

Chapter 13: Evolutionary Versus Revolutionary Succession

Chapter 14: Successful Succession


It Comes with the Territory: Other Problems Inherent in Family Businesses

Chapter 15: They've Stayed Too Long at the Fair: Long-Tenured Managers and Employees

Chapter 16: Interlopers, Consorts, and Other Undesirable Meddlers

Chapter 17: Baggage du Jour

Chapter 18: The American Dream Versus the Family Nightmare


All Is Not Lost: Recommendations and Solutions

Chapter 19: Create a Council of Advisors

Chapter 20: Create a Strong Team to Run the Company

Chapter 21: Develop a Strong Team

Chapter 22: The Right Consultant Is Critical to Your Success

Chapter 23: Additional Sources of Expertise

Chapter 24: Put It in Writing

Chapter 25: Final Thoughts

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