Table of Contents for "Keep the Family Baggage Out of the
Family Business: Avoiding the Seven Deadly Sins That Destroy Family Businesses"
What's Causing This Mess?
The Family System, the Business System, and the Accompanying Baggage
Part I begins by giving readers a general overview of what family
businesses are and outlines some of the problems that families encounter
when they work together. Chapter 2 presents a key argument of the book –
that the attributes of a healthy and happy family are fundamentally opposed
to those of an effective and successful business, explaining why businesses
and families require different behaviors and illustrating the problems that
are created when families try to impose family attributes onto their
business. It also introduces the concept of "family baggage" and
presents the main theme of the book – that any dysfunctional patterns in
the family will be recreated in their business with disastrous results.
Chapter 3 explains why conflicts in family businesses are so intense, and
ends with a questionnaire that enables readers to assess the health of any
Chapter 1: Why You Need to Read This Book
Chapter 2: Systems and Baggage
Chapter 3: When Worlds Collide: The Family System Meets the Business System
This chapter explains how the requirements of each system – the family
system and the business system – are inherently in conflict with each
other, and how their co-mingling creates inevitable conflict for the
business system and the people within it. The chapter illustrates the
business problems that are created when the owners try to "play
family" in their business, describes why conflicts in family businesses
are so intense, and concludes by presenting a survey that assesses the
extent that the family system is harmfully influencing the business system.
We Have Seen the Enemy, and He Is Us:
The Seven Deadly Sins That Destroy Family Businesses
Chapter 4: "It's the Same Old Song"
Chapter 5: "We're One Big, Happy Family"
Chapter 6: "They May Have Become Adults, but They'll Always Be My Children"
Chapter 7: "You're Not Loyal to This Family If You Insist on Being Selfish"
Chapter 8: Father Knows Best?
Chapter 9: "Maybe It Will Go Away If We Ignore It"
Chapter 10: "Tell Me About Your Childhood"
Succession: A Battleground unto Itself
Chapter 11: Certain Problems Are Inherent to Succession
Chapter 12: The Baggage Returns in Time for Succession
Chapter 13: Evolutionary Versus Revolutionary Succession
Chapter 14: Successful Succession
It Comes with the Territory: Other Problems Inherent in Family Businesses
Chapter 15: They've Stayed Too Long at the Fair: Long-Tenured Managers and Employees
Chapter 16: Interlopers, Consorts, and Other Undesirable Meddlers
Chapter 17: Baggage du Jour
Chapter 18: The American Dream Versus the Family Nightmare
All Is Not Lost: Recommendations and Solutions
Chapter 19: Create a Council of Advisors
Chapter 20: Create a Strong Team to Run the Company
Chapter 21: Develop a Strong Team
Chapter 22: The Right Consultant Is Critical to Your Success
Chapter 23: Additional Sources of Expertise
Chapter 24: Put It in Writing
Chapter 25: Final Thoughts